When it comes to accessing recall data, one size does not fit all. Some dealerships and partners want real-time connectivity, while others prefer the stability of scheduled updates. At RecallHQ, we understand that flexibility matters, which is why we provide both API and SFTP batch file options.
What Is an API?
An API (Application Programming Interface) acts like a live connection between systems. It enables data to flow in real time, so whenever your team or your software requests information like recall status or VIN details, it’s delivered instantly.
Benefits of an API:
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Up-to-the-minute data on recalls, parts, and stop-sale notices
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Seamless integration with dealer management systems (DMS), CRMs, or apps
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Streamlined workflows and automated triggers (ex: scheduling service when a recall is detected)
What Is SFTP Batch Processing?
SFTP (Secure File Transfer Protocol) batch processing is more like a scheduled delivery. Instead of pulling data on demand, dealerships receive files at predetermined times containing all the information they need. All done through a simple file upload.
Benefits of SFTP:
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Reliable and secure method for large data transfers
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Useful for teams that prefer regular file drops they can process internally
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Well-suited for organizations with established IT processes built on batch workflows
Which One Is Right for You?
Neither method is “better” across the board—it depends on your team’s setup and goals:
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Choose API if you want real-time data, seamless system integrations, and automated customer outreach.
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Choose SFTP if your team prefers scheduled data files, has internal processes already built on batch imports, or wants a simpler handoff to IT staff.
How RecallHQ Supports Both
Whether you want a live pipeline through an API or a steady flow of SFTP files, RecallHQ makes it easy to access accurate, VIN-specific, OEM-sourced recall data. From remedy availability to stop-sale indicators, our solutions keep your team informed and your customers safe.
At the end of the day, the right method is the one that fits your team best, and with RecallHQ, you get the flexibility to choose.
